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AI could ease the ‘administrative muck’ delaying SNAP and other benefits
November 14, 2023 | News, Digital GovernmentPresident Biden’s recent executive order specifically called for guidance in the emerging technology’s use in assistance programs. But experts warned that AI isn’t a silver bullet.
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A robust digital equity plan can boost rural broadband access
November 13, 2023 | News, InfrastructureA new toolkit from a rural broadband association calls on local leaders to build partnerships, engage in community outreach, and emphasize digital literacy and cybersecurity skills among residents.
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DELETE Act closes ‘big loophole’ and tightens regulations on data brokers
November 07, 2023 | News, Digital GovernmentCalifornia is the first state to allow residents to request that data brokers delete their personal data, but some worry it will be difficult to implement and enforce.
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‘Early days’ for state-level response to Biden’s AI executive order
November 06, 2023 | News, Emerging TechExperts urged state and local governments to be patient as it plays out at the federal level, pointing to an executive order from a decade ago that offers a cautionary tale.
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States, localities should transition to the .gov domain ‘hard stop,’ federal official says
November 02, 2023 | News, Digital GovernmentThe cybersecurity official noted the benefits of using the free domain at a recent event, following the release of a report warning of escalating cybersecurity threats.
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Social media cases hinge on definition of what amounts to state action online
November 01, 2023 | News, Digital GovernmentThe U.S. Supreme Court wrestled in two important cases over whether public officials acted improperly in blocking constituents on their personal social media accounts.
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States’ lawsuits pile up against social media companies
October 30, 2023 | News, Digital GovernmentA multistate coalition filed suit against Facebook parent Meta, accusing it of damaging young people’s mental health and illegally harvesting their data. It is the latest in a long line of actions taken against social media platforms to reckon with… Read More »
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AI-driven 911 translation saves first responders time, money
October 26, 2023 | News, Emerging TechA Louisiana parish has turned to the technology to help translate emergency calls from a growing number of non-English speakers and amid a staffing shortfall.
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AI-ready New York City focuses on workforce, procurement
October 24, 2023 | News, Emerging TechThe plan’s emphasis on building employee skills and updating its byzantine contracting lays the foundation for a unified city government ready to face new challenges.
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Cloud adoption essential, but still challenging
October 23, 2023 | News, Digital GovernmentPittsburgh has racked up some early successes with its cloud migration, but a combination of limited finances, technical debt and the need to educate employees slows progress.