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Meet Emma, Amarillo’s AI assistant and ‘digital human’
May 24, 2024 | News, Digital GovernmentThe Texas city’s generative artificial intelligence assistant will assist residents through voice conversations in multiple languages.
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California looks to AI to automate health insurance enrollment
April 17, 2024 | News, Digital GovernmentThe state will use artificial intelligence after a pilot found it significantly sped up processing times.
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Cloud a ‘game-changer’ for health insurance marketplace
December 05, 2023 | News, Digital GovernmentWhen California’s health insurance marketplace migrated to the cloud, it cut costs, improved consumer experience and gained the ability to scale to demand.
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Microsoft unveils OpenAI service for government customers
June 08, 2023 | Cloud & Infrastructure, NewsMicrosoft is opening up its commercial generative AI technology to public sector customers and partners.
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Survey: 45% of gov employees may walk if agencies reduce remote work flexibility
May 18, 2023 | News, Cloud & InfrastructureThe survey suggests more than half of government employees prefer to work for an agency that offers hybrid and remote flexibility.
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3 in 4 Americans worry AI will take their jobs
April 27, 2023 | News, Emerging TechA Forbes survey indicates Americans are growing more alarmed about artificial intelligence for a variety of reasons.
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Senator calls for cybersecurity audit of law enforcement wireless network
April 13, 2023 | News, CybersecurityFirstNet is a cellular network built for first responders around the country, but at least one federal official told the senator’s office they had “no confidence” in the network’s security.
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Report: 6 keys for successful government crisis contact centers
February 03, 2023 | News, Public SafetyWhen natural disasters or emergencies arise, agencies must be able to respond effectively to public inquiry, and technology is key.
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Survey: CIOs feel elevated, consider themselves ‘changemakers’
January 27, 2023 | News, CybersecurityThe survey found more than 3 in 4 chief information officers believe their roles have been elevated in response to recent economic times.
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Lawmakers intro bill to ban TikTok in U.S.
December 14, 2022 | News, CybersecurityTikTok poses a national security threat, according to lawmakers on both sides of the political aisle.