-
Inside the Department of Labor’s collaboration with New Jersey to overhaul unemployment programs
May 23, 2024 | News, Digital GovernmentA new application for unemployment claims in the Garden State marks the result of a years-long federal effort to help states modernize their jobless aid efforts.
-
States get streamlined access to Treasury’s Do Not Pay system for unemployment
May 03, 2024 | News, Digital GovernmentThe move comes as federal agencies work with states to combat the rise in jobless aid fraud following the pandemic.
-
IRS gears up to launch Direct File pilot
January 26, 2024 | News, Digital GovernmentThe pilot will only be available on a limited basis to certain taxpayers.
-
GSA launches text message service for government programs in four localities and states
December 18, 2023 | News, Digital GovernmentNorfolk, Virginia, has already been using the service to remind people about Medicaid recertification.
-
Feds calls on states to reevaluate unemployment benefit accessibility
November 15, 2023 | News, WorkforceAccess to unemployment has been declining and differs drastically across demographic groups. The Labor Department is urging states and territories to do something about it in new guidance.
-
Feds hope more data access will improve states’ SNAP delivery
November 08, 2023 | News, Digital GovernmentThe U.S. Agriculture Department is working to help states address card skimming and other persistent problems in the SNAP program.
-
The cyber workforce gap is growing
October 31, 2023 | News, WorkforceDespite a significant increase in the number of people entering the cyber field in 2023, demand is still far outpacing that supply.
-
Is government culture stifling CX innovation?
June 27, 2023 | News, State & LocalRisk aversion among government managers is blocking needed improvements to key programs, according to a recent white paper.
-
Government has a policy-over-people problem, civic tech leader argues
June 15, 2023 | News, Cloud & InfrastructureIn a new book, Code for America founder Jennifer Pahlka argues that government implementers need more authority to avoid becoming risk-averse compliance agents.
-
What state unemployment modernization pilots get right
June 01, 2023 | News, Cloud & InfrastructurePilot programs in two states focusing on identity verification and modular infrastructure for unemployment systems could set the stage for nationwide modernization.