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  • See something, say something: Ethical hackers strengthen cyber resilience

    February 12, 2024 | News, Cybersecurity

    Cities and states are increasingly adopting vulnerability disclosure policies that encourage “white hat” or ethical cybersecurity researchers to identify and report security weaknesses in government websites and systems.

  • Shining a light on shadow AI

    February 08, 2024 | News, Cybersecurity

    Employees sometimes use artificial intelligence websites like ChatGPT to get more work done. But if they do so without approval, they may be putting their agency at risk.

  • No longer just nice to have: Data literacy essential to digital government

    January 17, 2024 | News, Digital Government

    While more data-mature cities are seeing payoffs from upskilling staff, even small gains can make a big difference.

  • How to craft fair, transparent data-sharing agreements

    January 05, 2024 | Digital Government, News

    Effective decision making often requires a complex process of gathering data from different sources. A new framework for data-sharing agreements streamlines the process.

  • Expungement backlogs swamp courts

    December 18, 2023 | News, Digital Government

    Thousands of new expungement applications are causing months-long backlogs in jurisdictions with manual and paper-based processing. Automation can help.

  • Lessons from one state’s effort to modernize its criminal justice system

    November 29, 2023 | News, Digital Government

    New York’s sweeping 2020 law sought to accelerate pre-trial processes with technology upgrades. But the state’s experience offers lessons for other jurisdictions undertaking similar efforts to modernize the justice system.

  • How one city opened access to cross-department data

    June 30, 2023 | News, Cloud & Infrastructure

    Tacoma, Washington, is using Snowflake’s Data Cloud to bridge information silos across its 25 departments and improve reporting.

  • Air taxis are taking off. Cities should start planning now

    June 23, 2023 | News, Cloud & Infrastructure

    A simple geographic information system-based framework can help cities weigh safety, access and equity considerations when deciding where to locate air taxi hubs.

  • How one state tracks down cartographic ‘phantoms’

    June 16, 2023 | News, Data & Analytics

    To improve the accuracy of its maps, the Wisconsin State Cartographer’s Office is using data to weed out small rural communities that no longer exist.

  • How targeted emails help one agency fill critical jobs

    June 13, 2023 | News, Data & Analytics

    Data from an integrated communications platform helps the Oregon Department of Transportation target recruitment emails to potential job candidates.

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