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Risk management through resilient technology
April 19, 2023 | News, Cloud & InfrastructureResilient technology creates a more stable IT environment that saves money, increases cybersecurity and requires fewer resources to support it, a new report says.
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How digital twins can enrich emergency response
April 17, 2023 | News, Public SafetyWith their advanced simulation and predictive analytics capabilities, digital twins can give responders a common operating picture with real-time, integrated information.
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One-stop access to city’s childcare, jobs, business services
April 13, 2023 | News, Cloud & InfrastructureThe MyCity portal will act as a centralized data repository that streamlines services application and delivery for New York City residents and enables greater information sharing across government agencies.
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County sees huge performance gains when permitting moves to the cloud
April 10, 2023 | News, Cloud & InfrastructureCloud-based permitting speeds workflow for staff, eases pressure on IT and gives customers automatic permitting and virtual inspections options.
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How co-ops can deliver faster, less expensive procurement
April 04, 2023 | News, Cloud & InfrastructureBecause vendors know a long-term contract will be widely available to state and local agencies, they tend to offer better prices and more services, one expert says.
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Tech innovations get tryout in regulatory sandboxes
March 29, 2023 | News, Emerging TechBy temporarily waiving regulations over new technology, states can evaluate how existing laws can impact entrepreneurs and economic development.
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ChatGPT for state and local agencies? Not so fast.
March 27, 2023 | News, Emerging TechTasks that can benefit from automation such as software development, traffic management or rote tasks are good candidates for ChatGPT, but those that need more subjectivity still require human intervention, experts say.
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How chat comments can supercharge safety net programs
March 23, 2023 | News, Cloud & InfrastructureWith help from Code for America, New Mexico is analyzing its chat session data to uncover ways to improve customer experience through automation or a more personal touch.
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UI modernization, identity verification limit state fraud loss
March 20, 2023 | News, Cloud & InfrastructureHalfway through a four-year modernization of its unemployment insurance management system, New York state’s Labor Department aims to create a more seamless and secure user experience.
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Why community digital equity discussions should be in person
March 16, 2023 | News, Cloud & InfrastructureMore than 50 town halls addressing accessibility, affordability, devices and digital skills will help Iowa’s Department of Management ensure that all residents can participate in the digital economy.