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Denver taps into data hub for enlightened decision-making
November 22, 2022 | News, Cloud & InfrastructureA cloud-based enterprise data hub shows agencies what’s actually happening, rather than forcing them to make assumptions based on limited data.
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The most future-ready US cities
November 18, 2022 | News, Emerging TechCities that leverage data, partnerships and emerging technologies can best adapt to changing citizen expectations, a new report found.
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How to reduce citizen harm from automated decision systems
November 16, 2022 | Data & Analytics, NewsFor agencies that use automated systems to inform decisions about schools, social services and medical treatment, it’s imperative that they’re using technology that protects data.
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By predicting ‘disgusting algal blooms,’ water district hopes to head off damage
November 15, 2022 | News, Cloud & InfrastructureThe South Florida Water Management District is combining its observational data with satellite imagery and Google Public Sector’s Climate Insights to predict the formation of harmful algal blooms.
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How data solves hospital system’s pain points
November 09, 2022 | News, Data & AnalyticsNYC Health and Hospitals’ data office focuses not on providing capabilities to customers, but on delivering services.
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How to keep a complex cloud and on-prem ecosystem on track
November 08, 2022 | News, Cloud & InfrastructureKeeping to a true north, taking an open or closed approach and managing the change will help keep modernization projects under control, state and local CIOs advise.
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Cold-War missile defense site heats up state’s data center economy, onsite gardens
November 07, 2022 | News, Cloud & InfrastructureAfter sitting unused for decades, the 300,000-square-foot, mostly underground building will be converted to a secure data center whose excess C02 and heat will support an indoor greenhouse.
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Failure is inevitable, so why not learn from it?
November 03, 2022 | Data & Analytics, NewsAgencies that can “fail forward” learn to identify, analyze and communicate about how projects fall flat and work toward innovative solutions to complex government problems.
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Online experience monitoring: From the ‘squeaky wheel’ to real-time web metrics
November 02, 2022 | News, Data & AnalyticsMiami-Dade County digs into real-time feedback and web-experience surveys to better understand the citizen’s digital journey and deliver better customer experience.
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How one city’s IT team keeps up with rapid growth
October 27, 2022 | News, Cloud & InfrastructureSalt Lake City is adapting to new residents and workers by focusing on customer experience, easing hybrid work challenges and rethinking IT staffing.