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Rethinking a ‘lift and shift’ approach to cloud migration
March 11, 2022 | News, Cloud & InfrastructureMore than half of organizations that performed a lift-and-shift migration overspent because they signed up for more services than they actually needed.
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USDA looks to modify a key nutrition program for the online age
| News, Cloud & InfrastructureSome states are testing online WIC ordering options with in-store or curbside pickup, others are pursuing pilots that waive the cashier requirement.
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U.S. cloud service giants take action against Russia
| News, Cloud & InfrastructureThe largest cloud providers in the U.S. are responding to Russia’s invasion of Ukraine.
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Bridging the digital divide with American Rescue Plan Act funding
| News, Cloud & InfrastructureOne year after ARPA was signed, states, cities and counties are making meaningful progress to expand broadband access.
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How a public defender’s office transformed client management into a people-centered solution
March 09, 2022 | News, Cloud & InfrastructureThe Los Angeles County Public Defender’s Office worked with Salesforce to reverse engineer 100 years’ worth of case-centered data and processes.
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Cloud performance: How to measure the things that matter
March 08, 2022 | News, Cloud & InfrastructureAgency leaders need systems in place to assess performance across multiple vendors and environments and over the course of a dynamic transformation.
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Water, power utilities, hospitals get free access to zero-trust tools
| News, Cloud & InfrastructureThe Critical Infrastructure Defense Project, a partnership among Cloudflare, CrowdStrike and Ping Identity, will provide U.S. hospitals and energy and water utilities free access to zero trust solutions to help them defend against potential cyberattacks.
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How states can streamline broadband grant administration
| News, Cloud & InfrastructureA new playbook aims to help states understand their broadband needs, determine which projects deserve priority and design and run a successful state grant program.
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Digital services delivery relies on better broadband
March 02, 2022 | News, Cloud & InfrastructureThe Dallas-Fort Worth area is working to upgrade broadband infrastructure to ensure residents can access digital services and government can deliver a more satisfying customer experience.
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Good customer experience starts with effective digital programs
March 01, 2022 | News, Cloud & InfrastructureCloud-based CX platforms can integrate data from multiple sources to give government IT managers a single source of truth on the effectiveness of their services and programs.