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Urban-rural collaborations help eliminate transit deserts and improve mobility equity
April 26, 2023 | News, Cloud & InfrastructureCOMMENTARY | An innovative partnership gives residents of northwest Washington state a single fare-payment option they can use on public transit to cross county lines for work, medical appointments or leisure.
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CODE PA to design simple, seamless, secure digital services
April 25, 2023 | Cloud & Infrastructure, NewsThe Commonwealth Office of Digital Experience, Pennsylvania's new customer experience shop, will build and deliver accessible, equitable and effective online services.
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NASCIO’s game plan for enterprise portfolio management
| News, Cloud & InfrastructureThe association’s playbook will help CIOs assess their current tech portfolio and determine how well the IT aligns with and supports financial, business and government values and goals.
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State health data sharing limited by access to broadband, staff and funds
April 24, 2023 | News, Cloud & InfrastructureWhile some states have made strides advancing their health information exchanges, obstacles remain, especially for small and rural providers, according to the Government Accountability Office.
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How a shift to the cloud streamlined one state’s professional licensing
| News, Cloud & InfrastructureIt used to take months to license health care professionals in Wisconsin, but after migrating to the cloud, staff can now easily process more than 200 types of credentials and licenses.
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How local governments can rise to the infrastructure complexity challenge
April 21, 2023 | News, Cloud & InfrastructureTo take advantage of the federal government’s $2 trillion in investments, municipalities must think big, start small and scale fast.
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Transit agency’s cloud-based customer service boosts efficiency, visibility
| News, Cloud & InfrastructureNew York City’s Metropolitan Transportation Authority’s new system better manages passenger feedback, giving MTA more insight into its riders’ needs.
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Risk management through resilient technology
April 19, 2023 | News, Cloud & InfrastructureResilient technology creates a more stable IT environment that saves money, increases cybersecurity and requires fewer resources to support it, a new report says.
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Inside one state’s decade-long effort to map broadband availability
| Cloud & Infrastructure, NewsThanks to its detailed data on household internet availability and speed, Colorado has been able to make the most of federal broadband funding opportunities.
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Short, sweet, simple: Tips for effective government communications
April 14, 2023 | News, Cloud & InfrastructureWhen it comes to communicating vital information to residents, a “clarity before clever” strategy works best, one expert says.