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Combating fraud and bias this tax season
April 14, 2023 | News, Cloud & InfrastructureCOMMENTARY | By using cutting-edge AI and offering a modern self-service experience, state governments will be well on their way to weeding out fraud, improving compliance and closing the tax gap.
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The reopening that wasn’t: As government employees work from home, people find services curtailed
| News, Cloud & InfrastructureEverything from pandemic policies to security concerns is causing agencies to reduce in-person services, including licenses and permits.
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One-stop access to city’s childcare, jobs, business services
April 13, 2023 | News, Cloud & InfrastructureThe MyCity portal will act as a centralized data repository that streamlines services application and delivery for New York City residents and enables greater information sharing across government agencies.
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Amazon Sidewalk promises secure, wide-ranging IoT network
| News, Cloud & InfrastructureBut critics warned of potential privacy issues with the network, which is switched on for consumers by default and could collect personal data.
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Texas legislators pursue fix to costly law that requires nonexistent election equipment
| News, Cloud & InfrastructureThe mandate they approved in 2021 will force counties to replace their election machines at a cost of more than $100 million — and to keep replacing them. One Senate bill to address the problem is moving ahead.
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Some states may be barring the door to unemployment benefits
| News, Cloud & InfrastructureDespite Labor Department guidelines, nine states are requiring UI applicants to verify their identity before submitting applications.
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Better ID management could help DMVs become ‘departments of citizen engagement’
April 12, 2023 | Cloud & Infrastructure, NewsModernizing legacy technology, embracing self service and easing cross-agency authentication can help departments of motor vehicles provide better and more efficient customer experience.
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FCC proposes rule to boost cell service from space
| News, Cloud & InfrastructureThe proposed rule would help satellite operators and terrestrial network service providers work together to expand coverage, particularly in rural, unserved and underserved areas.
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County sees huge performance gains when permitting moves to the cloud
April 10, 2023 | News, Cloud & InfrastructureCloud-based permitting speeds workflow for staff, eases pressure on IT and gives customers automatic permitting and virtual inspections options.
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Could infrastructure dollars solve the lack of broadband in public housing?
| News, Cloud & InfrastructureNearly one million households that live in public housing units do not have access to the internet, according to a new report.