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  • States push ahead with social media laws amid legal challenges

    January 25, 2024 | News, Digital Government

    Utah delayed its efforts for litigation purposes, while a judge blocked an Ohio law. But that hasn’t stopped other states, most recently Idaho and New York, from introducing their own restrictions to protect minors.

  • No longer just nice to have: Data literacy essential to digital government

    January 17, 2024 | News, Digital Government

    While more data-mature cities are seeing payoffs from upskilling staff, even small gains can make a big difference.

  • The Keystone State partners with OpenAI for first-in-nation AI pilot

    January 10, 2024 | Digital Government, News

    Led by Pennsylvania Gov. Josh Shapiro, staff in the Office of Administration will use the AI tools to create and edit copy, update policy language, draft job descriptions and help employees write code.

  • Unwinding the public health emergency: Medicaid agencies should slow down to speed up

    January 09, 2024 | News, Digital Government

    COMMENTARY | States that take the time to strategically adjust their staffing, processes and technology could ultimately speed up the Medicaid redetermination process.

  • How to craft fair, transparent data-sharing agreements

    January 05, 2024 | News, Digital Government

    Effective decision making often requires a complex process of gathering data from different sources. A new framework for data-sharing agreements streamlines the process.

  • AI could make cities autonomous, but that doesn’t mean we should let it happen

    January 03, 2024 | News, Digital Government

    COMMENTARY | AI could take us beyond the concept of smart cities, telling us how and why things happen in urban settings. But cities must consider how AI systems could make uninformed or amoral decisions, one expert warns.

  • LA County invests big in free virtual mental health therapy for K-12 students

    December 28, 2023 | News, Digital Government

    The teletherapy effort is aimed at helping overburdened schools cope with a surge in demand for mental health services.

  • States’ efforts to regulate social media will face greater scrutiny in 2024

    December 26, 2023 | Digital Government, News

    Many of the laws passed in 2023 against social media platforms have been challenged in court. But states appear undeterred as they continue weighing ways to curb social media’s effects on young people.

  • There’s one year left to turn the corner on evictions

    December 18, 2023 | News, Digital Government

    COMMENTARY | By taking advantage of ARPA funds, local leaders can better utilize eviction data to keep more people in their homes.

  • Expungement backlogs swamp courts

    | News, Digital Government

    Thousands of new expungement applications are causing months-long backlogs in jurisdictions with manual and paper-based processing. Automation can help.

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